Privacy Policy

When you submit a quote request or contact form on our website, we collect the information you provide — including your name, email address, phone number, project details, and any files you attach (such as CAD drawings or design files).

We may also collect standard technical data such as your IP address, browser type, and pages visited through cookies and analytics tools, solely to improve site performance.

We use the information you submit to respond to your inquiry, prepare quotes, and communicate about your project.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your contact details may be used to follow up on an open quote or project — we will not contact you for unrelated purposes without your consent.

Any CAD files, drawings, or design documents you upload are used solely to evaluate and fulfill your fabrication request. These files are treated as confidential and are not shared outside of Taylor Metal Solutions without your permission.

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. This data is aggregated and anonymous — it is not linked to your personal identity.

You can disable cookies in your browser settings at any time without affecting your ability to use the site.

Our website includes a live chat widget powered by LeadConnector. Any information you submit through the chat widget is subject to their privacy policy as well.

Links to our brand websites (Emoto Rack, Sierra Stoves) are provided for your convenience. Those sites operate independently and have their own privacy practices.

We take reasonable precautions to protect your information. Form submissions are transmitted securely and stored only as long as necessary to fulfill your request.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You may request to access, correct, or delete any personal information we hold about you by contacting us at [email protected].

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: